FAQ

We want every order to be easy to understand.

What is available?

The catalog includes blankets, comforters, duvet covers, pillows, quilt, robes, sheets, towels.

How long does delivery take?

Processing normally takes 1–2 business days, followed by estimated transit of 4–6 business days.

Can I return or exchange a product?

Yes. Eligible defective and non-defective returns and exchanges may be requested within 30 calendar days after delivery. A non-defective item must be new, unused, and in original condition.

How is a return sent?

Returns are made by mail with the free prepaid return label included in the package for an eligible approved return. Contact us first; no restocking fee applies.

When is a refund handled?

After approval, we process and initiate the refund to the original payment method within 10 days. A financial institution may require extra posting time.

Where can I get help?

Use Contact Us for order, product, delivery, payment, return, or privacy support.